iPhone X Review: Your Biggest Questions Answered

What’s so striking about the iPhone X isn’t what Apple added to its tenth-anniversary smartphone, but what it leaves behind.

There are almost no bezels around the screen. There’s no more Home button. And Apple has banished Touch ID from this model in favor of facial recognition. Fire up an augmented reality game or a movie, and you’ll see that everything else falls away except the content. 

It’s an exciting sensation, for sure, and after using the iPhone X even for a short while I’d hesitate to go back to my iPhone 7 Plus. But Apple’s ultra-premium phone also brings with it a lot of questions. Is the new iPhone playing catch-up to the Android competition or is it a true step forward? Is Face ID a suitable replacement for Touch ID? And, most important of all, is the iPhone X really worth $999?

We’ll be bringing you our final verdict and rating soon. But as you decide whether or not to press that Buy button, I wanted to answer as many of your questions as I can with this review in progress.

Is the iPhone X’s design that much better?

In short, yes. Putting the iPhone X next to the iPhone 8 and iPhone 8 Plus, it’s easy to see why this is the true Apple flagship. You get a fairly large 5.8-inch screen in a phone that’s easy to use with one hand. Not only did I have no problem stretching my thumb across the display, the iPhone X is also a lot easier to slip into my front jeans pocket than the iPhone 8 Plus.

Because there’s very little bezel on the iPhone X above and below the screen, the phone is significantly shorter and narrower than the iPhone 8 Plus; the iPhone X is also an ounce lighter than the iPhone 8 Plus. However, the iPhone X feels denser and heavier than the Galaxy S8, which has the same size 5.8-inch display.

I don’t mind the heft necessarily, especially since the iPhone X is rimmed in a gorgeous and very strong stainless steel. It gives the design more polish than the aluminum iPhone 8 and 8 Plus, as a telltale reminder that it’s in a higher class.

Is Face ID good enough to replace Touch ID?

This is going to take spending more time with the iPhone X, but so far I’d say that Face ID is pretty dependable. After registering my face using the TrueDepth camera on the front of the phone, which involved titling my head in different directions, the iPhone X typically unlocked the phone without an issue. But the process isn’t instant.

You’ll know for sure when a small padlock icon unlocks towards the top of the screen. From there, you swipe up from the very bottom of the display to unlock the phone. I found Face ID slightly slower than Touch ID. The trick is to start swiping up on the screen almost as soon as you look at the phone, which can make the process faster.

Face ID worked when I had the iPhone X laying on my kitchen counter; I didn’t need to pick the phone up to unlock it. But you need to make sure you’re looking at the phone. The sweet spot is 10 to 20 inches away from your face.

Because you need to swipe up on the screen to unlock the iPhone X, there’s technically an extra step compared to Touch ID. On my current iPhone 7 Plus, I can just press and hold the Home button to unlock and start using the device. I also wish I could swipe up anywhere on the screen; instead, Apple forces you to do it from the bottom of the display.

I had no problem unlocking the iPhone X with my face in a very dim bar and even at night in bed in total darkness, but for some reason, Face ID got tripped up on an elevator. I needed to enter my passcode to activate Face ID, even though I hadn’t deactivated it. I didn’t have any issues using Face ID in bright sunlight.

What’s it like not having a home button?

The iPhone X’s new interface feels like the future, but there’s a learning curve. Over the first day of use, I really had to reprogram my brain to swipe up to exit apps, as opposed to just pressing a button. I also had to remember to swipe up and then hold to see all my open apps, compared to just double tapping the Home button on earlier iPhones. It adds a hair of a delay where there was none before.

To close apps within this menu, you need to press and hold to make Delete buttons appear. I’d prefer just being able to swipe up to force quit apps.

You don’t swipe up to activate Control Center on the iPhone X as you would on any other phone running iOS 11; instead, you swipe down from the top-right corner to see your shortcuts for Wi-Fi, Bluetooth, screen brightness and more. Swiping down from the middle or left of the screen reveals your notifications.

Using Apple Pay on the iPhone X is pretty easy, as all you need to do is double click the phone’s side button and then use Face ID to authenticate.

Is the notch a big deal?

Well, it’s definitely noticeable. Unlike other phones with edge-to-edge screens, the iPhone X has a notch toward the top of its display that swoops down. It interrupts the flow, especially in apps that have a white background like Messages and Email. It’s a bit of an eyesore.

However, on the Home screen and in other apps that have darker content, such as movies, the notch mostly fades in the background.

The video player is a good example. You have the choice of watching videos in 16:9 widescreen mode or going full-screen, which I did for streaming Wonder Woman in iTunes. Although choosing 16:9 creates a space to the left of the content so that the notch isn’t an issue, I actually preferred full-screen mode despite the video wrapping around the notch, because it brought me closer to the action and felt more immersive.

The notch does claim one casualty: the battery percentage you have left doesn’t display by default. You have to swipe down from the top right to see it.

Are Aninmoji cool or gimmicky?

I rolled my eyes over this feature when Apple announced the iPhone X. But now that I’ve actually had a chance to play with Animoji, I can easily see this being a runaway hit. The TrueDepth camera on the iPhone X is capable of capturing 50 facial muscle movements and mirroring them on one of several cute characters, from an alien and unicorn to a panda and (yes) poo.

I was pretty amazed when I saw my alien avatar raise his eyebrows with mine and smile and frown in sync with my expressions. You can capture a 10-second animation with sound and then send it off to anyone with an iPhone or Android device; they can only respond with their own Animoji message if they have an iPhone X, too.

I did notice that the iPhone X heated up a little when using Animojis extensively, as the features leverages both the A11 bionic chip and front camera at the same time. The iPhone X didn’t become uncomfortably warm, though.

Is this the best OLED screen?

This is not going to sound scientific at all, but my impression is that the iPhone X’s 5.8-inch OLED screen isn’t OLED-y enough.

What I mean by that is that the colors aren’t as saturated as what you’ll find on the Galaxy Note 8, for example. When I watch the same Wonder Woman trailer on both phones, the greens on the Note 8’s screen popped a lot more, while looking more muted on the iPhone X. (I’ll be following up with comparisons with the Pixel 2 XL.)

Apple will tell you that it strived to achieve the most realistic colors possible, and that’s borne out by the iPhone X’s Delta-E reading of 0.27. (A score of 0 is perfect.) But I actually prefer the punchier hues on Samsung’s phones. The iPhone X’s panel reproduced 128.6 percent of the color gamut, compared to 204.8 percent for the Note 8. (We will retest to confirm, but that’s a big difference for two OLED panels)

The 5.8-inch display also gives you less viewing area than the 5.5-inch iPhone 8 Plus, because the iPhone X’s screen has a narrower aspect ratio. I noticed this immediately when taking photos with both phones side by side; the iPhone 8 Plus gave me a much bigger viewfinder to preview my shots.

Don’t get me wrong. I’m glad Apple finally embraced OLED, and the iPhone X’s screen (2436 x 1125 pixels) is sharper than the iPhone 8 Plus (1920 x 1080). Apple also includes HDR support for delivering more colors and better contrast in movies — including flicks in iTunes. And there’s TrueTone for automatically adjusting the white balance of the screen based on ambient lighting, which can make reading easier on the eyes. But this screen doesn’t seem best in class.

How good are the cameras?

It may seem like a subtle difference, but I appreciated the wider aperture on the iPhone X’s telephoto lens versus the iPhone 8 Plus (f/2.4 vs f/2.8) in my first day of shooting. In one shot of Times Square taken with 2x optical zoom turned on, I could make out more detail in the spotlights beneath a billboard on the iPhone X; on the iPhone 8 Plus, those lights looked fuzzier. The text on the signs in the background were also easier to make out on the iPhone X’s pic.

The iPhone X also one-ups the iPhone 8 and 8 Plus with its 7-megapixel TrueDepth camera, which allows you to take Portrait Mode photos using the front shooter. In addition, you can apply Portrait Lighting effects to these images, just as you can with the dual rear cameras.

The iPhone X did a nice job of blurring out the background in a selfie I took, and then added a Contour filter, which made my face look tanner and thinner (and I’m okay with that). But the effect looks a little too airbrushed?

To compare image quality versus the Google Pixel 2, our favorite Android camera phone, we took several shots around New York City, and they were fairly evenly matched.


The iPhone X offers more natural looking portraits, as I discovered when I took two photos of my colleague Mike with both Apple’s handset and the Pixel 2. The bokeh effect looks much more natural on the iPhone 8, while it appears more uneven with Google’s camera. In addition, Mike’s skin tone looks warmer on the iPhone X, which I prefer.


However, the Pixel 2 produced better image quality in low light. Take this shot of me in a dimly lit restaurant. Not only do I and the table look brighter, it’s easier to make out the burning candle, which got blown out on the iPhone X’s photo.

How good is the performance?

The iPhone X is the fastest phone ever, but so is the the iPhone 8 and iPhone 8 Plus. That’s not a knock against the newest iPhone; it simply has the same powerful A11 Bionic chip inside, which runs circles around Android phones in both synthetic benchmarks and real-world tests.

For instance, the iPhone X took only 42 seconds to transcode a 2-minute 4K video using the Adobe Clips app. The iPhone 8 Plus took the same amount of time, while the Pixel 2 took 2 minutes and 55 seconds and the Galaxy Note 8 needed 3:03. The Galaxy S8 took 4:07.

On Geekbench 4, which measures overall performance, the iPhone X notched a very high score of 10,357. That’s comparable to the iPhone 8 Plus (10,472) and iPhone 8 (10,170) and much better than the Note 8 (6,564). The Galaxy S8 (6,295) and Pixel 2 (6,282) were further behind.

What I can’t answer… yet

Battery life: Apple says that the iPhone X should last up to 2 hours longer than the iPhone 7 and iPhone 8, which would make it even longer lasting than the iPhone 8 Plus. The iPhone 8 lasted 9 hours and 54 minutes on the Tom’s Guide Battery Test, which involves continuous web surfing over LTE, but the iPhone 8 Plus endured for 11:16. If the iPhone X could surpass that runtime, it would be one of the longest lasting phones around.

We’ll update this review once we’ve completed our testing.

How many apps will be optimized for the notch (and how soon): It’s only a matter of time before developers figure out the best way to make their apps work around the notch on the iPhone X’s design so it looks and feels more integrated into the experience. Be I don’t know how long that’s going to take.

Is it worth $1,000?

As of right now, yup. This is a matter of personal taste, but assuming the Face ID feature continues to work as promised, I would gladly pay the extra $6 to $8 extra per month that the iPhone X commands over the iPhone 8 Plus when you buy it through a carrier.

That’s because I want a big-enough screen in a design I can easily use in one hand. And I like having a more capable telephoto lens with the iPhone X’s dual rear cameras. I don’t take a lot of selfies, so having Portrait Mode up front is just nice to have, but I know I’m going to have a lot of fun with Animoji (thanks to that same front TrueDepth camera). I’m also keen to see how developers leverage this camera for augmented reality apps.

Mostly, I’m ready to leave bezels behind, even if it requires that I re-learn how to do things I’ve done with Home button since way back in 2007. The iPhone 8 and iPhone 8 Plus just look antiquated next to this device.

Compared to the Android competition, the Galaxy S8 and Galaxy Note 8 offer more colorful screens in even sexier curved designs, and the Pixel 2 and Pixel 2 XL pack superb cameras that outgun the iPhone X in low light. But if you’re an iOS fan and you’ve been waiting for a phone that delivers a great combination of features, performance and looks, the iPhone X should delight.

Credit: Shaun Lucas/Tom’s Guide

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