Pokemon Go has taken the world by storm without a Doubt. Though the game is launched in selected Countries like the US, New Zealand, etc., People from other countries are also able to play it with some efforts.
In the Meantime, users are getting “Failed to get player information from the server” error while trying to play. This Error Don’t allow users to go further and start playing.
Pokemon Go is already a Hit and will be launched in More countries soon. The Game Requires you to have GPS on and 3g Connection.
You just don’t require a Data connection, but a Good and Fast Connection too. After all, it all comes to GPS to track your Location.
Today we are talking about Failed to get Player Information from the Server Error, Which users are getting while playing Pokemon go.
We are here to provide you with Solution to the error, and you are here because you are a victim of this very error. But Worry no more and keep reading.
Fixing Failed to Get Player Information from the Server
There are two methods that we are going to share in this post. We at fixerrs.com generally provide more then 2 ways to fix a particular error and today is no change.
So lets get straight to the point and see how to fix failed to get Players information error in Pokemon go app. Both the solutions will work for Android and IOS Users.
Method 1: Using Airplane Mode.
I tried this method myself on my buddy’s phone, and it worked. So to save your time I am listing this method first. It is easy and will not take more than a couple of minutes. Follow below-mentioned steps.
Step 1: Close Pokemon Go app on your phone.
Step 2: Put your phone on Airplane Mode. Fastest way to do it is by Sliding down from the top of your screen. This will open Notification panel, and that is where you will see a Aeroplane mode icon. Just tap on it. OR for iPhone, you can simply go to Settings.
Step 3: Now Open Pokemon Go app. You will see Niantic Logo, Next screen will be Loading bar.
Step 4: The Game will not Load, and soon you will see No Internet Connectivity on top of your screen. Just then, Take your phone out of Airplane Mode.
Step 5: After turning off Airplane Mode, You will see Loading bar filling and within seconds, it will be ready to play.
This is a very odd fix to Failed to get player information from the server error. But It works for a lot of users. Airplane mode just stops Bluetooth, Wifi, GPS and Cellular Networks.
If you do every step Correctly, then you must have fixed the error by now, and you don’t need to check Method #2 below.
Method 2: Reinstall Pokemon Go.
In most cases, 1st method should work. But if it doesn’t work for you, then do not worry because Reinstalling Pokemon go app is another way to fix Failed to get Player information from the server error.
Just do this:
- Uninstall Pokemon Go app from the front screen or go to Settings > App Management > Pokemon Go > Uninstall.
- Download and Install Pokemon Go again from Playstore.
- Open the app and Sign in Again.
You might get the same error again but if nothing helps then you have to keep Reinstalling the app again and again every time. This Error must get fixed if it’s from the server side issue. Obviously, their servers must be overloaded and so the error messages like this one may pop up times and times again.
So that is it. We hope that by now you must have fixed Failed to get player information from the server error, and you must be busy again catching your favorite Pokemon. Enjoy the game because you gotta catch’ em all.
Thank you have visited this post Failed to Get Player Information from the Server in Pokemon go. We wish this post can help you to resolve the error on your devices … 🙂